Ten years ago, our Founder and Chief Medical Officer, Dr. Chuck Weber, started Family Care Center with a simple but powerful mission: to deliver the greatest positive impact on the health and well-being of local communities by delivering life-enhancing outpatient behavioral health care.
Today, Family Care Center stands as proof of what’s possible when clinical excellence, compassionate care, and operational integrity come together with purpose. As we celebrate a decade of service, we’re proud to share the measurable impact behind the mission and the people who make it possible.
Here’s what a decade of impact looks like in real numbers.
Meaningful improvement, measurable results
At the heart of everything we do is one essential question: Are patients getting better?
The answer is clear.
- More than 8 in 10 patients experience meaningful improvement in their depression and anxiety symptoms across our services.
- In fact, 84% of patients see a significant decrease in symptoms — an outcome that reflects not only evidence-based care, but a deeply personalized approach to treatment.
Behavioral health care can’t be one-size-fits-all. That’s why our model integrates psychiatry, therapy, and advanced treatments into coordinated care plans tailored to each individual. The result is consistent, measurable progress — and lives changed for the better.
Our patients and partners
Over ten years, the scale of impact has grown dramatically:
- ~2 million patient encounters
- ~130,000 lives impacted
- 98% of care is covered by insurance
- 20%+ of care delivered to members of the military community
- More than 135,000 successful transcranial magnetic stimulation (TMS) treatments have been delivered to our patients
- 100% of referring providers report they would recommend our mental health Intensive Outpatient Program (IOP)
Our people
Behind every outcome is a team of dedicated professionals. Over the past decade, our organization has grown to include:
- ~650 providers
- ~1,200 employees
- ~80% provider retention
- ~350 internal promotions
Expanding access to nearly 50 clinics across five states
From a single vision ten years ago, we’ve grown to nearly 50 clinics across five states. Each new location represents expanded access for communities that need high-quality outpatient behavioral health services.
As demand for mental health services continues to rise nationwide, access and quality must grow together. Our first decade reflects both.
What our patients and employees say
Numbers tell part of the story. Experience tells the rest.
- 4.7-star average rating
- 10,000+ patient reviews
- 90% of employees recommend us as a place to work
Patient reviews consistently highlight themes of compassion, professionalism, and hope. For many individuals, reaching out for help is one of the most vulnerable steps they’ll ever take. Being met with dignity and empathy makes all the difference.
Similarly, when 90% of employees recommend their workplace, it reflects a culture rooted in purpose. In behavioral health, mission alignment isn’t optional — it’s essential. A supported team delivers better care.
More than a milestone
Ten years is an important milestone. But more than that, it represents momentum.
It represents:
- A decade of refining an integrated care model.
- A decade of expanding access.
- A decade of measurable clinical outcomes.
- A decade of building trust with patients, providers, and communities.
Behavioral health care is evolving rapidly. The need is greater than ever. And while we are proud of what has been accomplished, we are even more focused on what lies ahead.
The next decade will be about continuing to elevate standards, expand innovation, and ensure that every person who walks through our doors receives care that is personalized, holistic, and evidence-based.
As we move into our next chapter, one thing remains constant: Our commitment to delivering life-enhancing behavioral health care and to transforming lives, one patient at a time.
