family care center knoxville, tn clinic building photo

Family Care Center West Knoxville Clinic

Therapy & Psychiatry in Knoxville, TN

Existing Patients

865-371-8573

New Patients

888-374-5066

Fax

865-312-8965

Mental health care near you at Family Care Center Knoxville, TN

Family Care Center’s Knoxville clinic is located at 1400 Dowell Springs Blvd, Ste 330, Knoxville, TN 37909.  Get directions to our clinic in Knoxville, TN.

Our Knoxville, TN clinic offers comprehensive behavioral health care tailored to your specific needs. From therapy and psychiatry to medication management, TMS treatment and more, our multidisciplinary team is here to provide the most effective, individualized outpatient mental health services for everyone in Knoxville and Knox county. 

Because we accept most insurance plans, you can find an in-network therapist, psychologist or psychiatrist near you.

Knoxville clinic hours

  • Monday: 8 a.m. to 5 p.m.
  • Tuesday: 8 a.m. to 5 p.m.
  • Wednesday: 8 a.m. to 5 p.m.
  • Thursday: 8 a.m. to 5 p.m.
  • Friday: 8 a.m. to 5 p.m.
  • Saturday: Closed
  • Sunday: Closed

Therapy services in Knoxville, TN

Family Care Center offers comprehensive behavioral health services for children, teens, adults, couples, and families. Our multidisciplinary team includes licensed therapists, psychologists, psychiatrists, psychiatric NPs/PAs, and TMS specialists under one roof. Together, they provide personalized mental health care with proven positive results.

Knoxville therapy and counseling services we offer include:

Psychiatry services in Knoxville, TN

At Family Care Center Knoxville, we provide personalized psychiatric care and medication management for patients of all ages. Our psychiatry team works alongside therapists, psychologists, and TMS specialists to ensure your treatment is coordinated, evidence-based, and built around your unique needs.

  • Adult, child, and geriatric psychiatric care
  • Evaluations, diagnoses, and medication management
  • Collaborative care teams, including psychiatrists, NPs, PAs, and TMS specialists
  • Integrated therapy and TMS in every clinic
  • 100% clinician-led care decisions based solely on what’s best for you


Get compassionate, comprehensive psychiatry services right here in Knoxville. Contact us today to schedule your appointment.

Your Knoxville, TN TMS specialists

When therapy and medication aren’t enough, transcranial magnetic stimulation (TMS) can be a life-changing solution. It’s a non-invasive, safe and effective treatment for depression, OCD and more. Plus, it’s covered by most major insurance and is done on an outpatient basis, right here in Knoxville.

  • Reduce medications and symptoms safely
  • Covered by most major insurance
  • No downtime from work or social activities
  • Approximately 90% see significant improvement in depression

Our TMS experts set the standard for TMS care in Knoxville. Contact us today to see if TMS treatment is appropriate for you.

Knoxville mental health IOP

Begin your breakthrough in a structured and supportive small-group environment designed to enhance mental well-being and foster resilience. Family Care Center’s Knoxville mental health intensive outpatient program (IOP) offers a comprehensive treatment approach, delivering more intensive care than routine appointments without the constraints of inpatient care.

IOP details 

  • Meet for three hours, four days a week, for five or six weeks  
  • New members are welcomed weekly 
  • Small group sizes, no larger than 10 
  • Programs matched to your individual circumstances to ensure maximum benefit

Please note, this is not a substance abuse program.

Meet the Family Care Center West Knoxville Providers

Amy Shelton, PHD

Clinic Director
I began my career as a College Therapist and Counselor at Vanderbilt University in Nashville, and have over 10 years of experience in both counseling and teaching psychology
Read MoreShe has a passion for helping people and provides care with a patient centered approach. Amy uses an integrative counseling method that leans heavily on Cognitive-Behavioral Therapy to meet each patient’s individual needs. She is EMDR trained and works with patients who are dealing with trauma.

Skyler Dayton

Community Engagement Liaison &
Clinic Administrator
I manage the daily operations of our outpatient behavioral health clinic, making sure our team has the tools and support they need to provide compassionate, high-quality care.
Read More I work closely with staff, patients, and the community to create a welcoming and efficient environment where everyone feels supported.My goal is to ensure that every patient receives timely, effective care and that our clinic continues to grow as a trusted resource for mental health services.
headshot of Ashley Ross

Ashley Ross, PhD

Psychologist
Wherever you are in life, you weren’t meant to walk through it alone. It would be an honor to support you as you navigate your journey.
Read MoreFinding the right therapist can be challenging, and it’s crucial to find someone you can connect with and trust. My approach is relational; meaning I strive to create a nonjudgmental space to truly listen and engage with you. I work with a wide range of issues, particularly with women who have experienced damaging relationships, unhealthy eating patterns, or trauma.
headshot of Liz Fehr

Elizabeth Nelson, LCSW

Clinical Therapist
I am a licensed clinical social worker with a warm, kind, and intentional approach to healing. I specialize in adult mental health with a concentration on relationship challenges.
Read MoreWe can often find ourselves surviving in this life instead of thriving, experiencing the same patterns over again. I utilize a wide range of techniques but my favored one is teaching patients how to be curious about themselves and understand ‘why’ they do what they do. Our time together will consist of you learning to recognize your relational patterns, targeting areas where you feel ‘stuck’, and assisting you with engaging yourself in a compassionate, nonjudgmental way. I am passionate about issues related to trauma, depression, anxiety, postpartum depression, relational discord, self-esteem and family of origin dynamics. I would love to journey with you to discover and love yourself!

Leah Roylance, LMFT

Clinical Therapist

I bring a balance of humility, confidence, authenticity & compassion. I look forward to becoming a part of your support team on your journey.

Read More

I have had the pleasure of working with individuals, of all ages and diverse backgrounds, for over 24 years in both community mental health and private sector settings
Utilizing a flexible therapeutic style to match the needs of my clients, it is my objective to support individuals in a collaborative nature with personal growth, self-awareness, insight, skill building and empowerment.
I have supported a wide range of client-identified concerns including but not limited to ADHD, depression, anxiety, trauma, family conflict, couples, anger management and interpersonal conflict.
While I enjoy working with all ages, I have a niche with preteens, adolescents, young adults, and families.
Capable of containing a safe space for some of the more challenging topics while also understanding the power of humor and human connection.

headshot of Meredith Steed

Meredith Steed, LMFT

Clinical Therapist
Clients from all backgrounds, the LGBTQIA+ community, and cultures are welcome in my office. I believe the client should set the pace for counseling.
Read MoreI am a licensed Marriage & Family Therapist. My counseling approach involves empathy, humor, and building a therapeutic alliance. I use family systems theories, such as systemic and strategic, and CBT when working with clients. I believe that the relationships in one’s life play a major role in, and can shape who we are.
headshot of Marie Hsu

Marie Hsu, PMHNP

Psychiatric Nurse Practitioner
We all have been exposed to some sort of trauma in our lives. I do not judge and I embrace diversity.
Read MoreI specialize in PTSD and have spent decades treating clients with PTSD related to combat and or childhood trauma. I use a holistic and collaborative approach to achieve the treatment goals we come up with mutually.

Krystal Trenchfield, PA-C

Physician Assistant
My holistic approach integrates psychotherapy, medication management, and various therapies to support your journey to wellness.
Read MoreLet’s prioritize your mental health together! With specialized care for children, adolescents, and adults, I tailor treatment plans to meet individual needs. My holistic approach integrates psychotherapy, medication management, and various therapies to support your journey to wellness.
headshot of Renata Herrell

Renata Herrell, LMFT

Clinical Therapist
I have been working as a therapist for 27 years with a wide range of different clients with various problems.
Read More I have empathy with clients and help them work through how life events cause out thoughts, feelings, reactions and choices. I help clients find ways to change and heal. The journey of life can be hard. For some, the start of life was very painful. For others, they met challenges in later years. Sometimes things happen in life when you just lose your way. Each cope with what life brings in a different manner. At times, the way you cope adds to your problems. I am here as a therapist to listen to your story and to go with you to the places in your life that have been most painful, to help you find positive ways to cope, heal and find hope. You are not alone. 
headshot of kim faucett at family care center knoxville, tn

Kim Faucett, LCSW

Clinical Therapist

TBD

Read More TBD

Rajendra Raman

Psychiatrist
I’m a double board-certified child, adolescent, and adult psychiatrist with over 25 years of experience in providing a holistic approach in the evaluation and treatment of children, adolescents, and adults.
Read More
Headshot of Shanna Robertson at Family Care Center West Knoxville

Shanna Robertson

TMS Care Coordinator
I am originally from Northern California and have been proud to call Tennessee home for the past three years.
Read More In my free time, I enjoy riding my street bike, hiking, reading, and spending time with my dogs. I have always felt a strong calling to help others, which has guided my professional journey. Over the past eight years, I served as a U.S. Army Reservist and worked as a Health Navigator at a memory care clinic. These experiences have deepened my passion for patient care and advocacy. I am excited to continue supporting patients and contributing to the team here at FC
Tyler Atchley

Tyler Atchley

TMS Technician

My passion for health and safety has been the driving force in my career, leading me to become an Interior Firefighter and EMS.

Read More

With experience as both a Pharmacy Technician and a Hyperbaric Technician, I’ve spent the past six years gaining hands-on knowledge across various healthcare roles and always striving to help others. I approach each day with a spirit of positivity, a commitment to continuous learning, and a desire to inspire and uplift those around me.

Jeffery Scarbrough, LMFT

Clinical Therapist

I am a licensed therapist in Tennessee with more than 17 years of experience working with teens, adults, couples, and families. I specialize in supporting those facing depression, anxiety, stress, addictions, relationship challenges, and family conflicts.

Read More

I also welcome clients who prefer a faith-based approach to treatment. My style is compassionate and collaborative, and I tailor each plan to your unique needs. Reaching out for help takes courage, and I’m here to walk alongside you while offering support, guidance, and encouragement as you move toward a more balanced and fulfilling life.

Cheryl Underwood, LPC-MHSP

Clinical Therapist
Cheryl Underwood, LPC-MHSP, provides compassionate, personalized mental health care to individuals across Tennessee.
Read MoreShe specializes in relationship challenges, addiction recovery, and personal growth, helping clients manage anxiety, depression, anger, and substance use through evidence-based therapies such as CBT and ACT. Cheryl also supports couples and families, using faith-based approaches when desired, and has experience working with trauma, PTSD, bipolar disorder, OCD, and sleep or health-related issues. She is dedicated to serving diverse communities, including LGBTQ+ individuals, veterans, and those navigating adoption or foster care.Outside of therapy, Cheryl enjoys scuba diving, nature, fine dining, and musicals—reflecting her belief in living a balanced, fulfilling life.

Tammy Diaz, LMFT

Clinical Therapist
I have lived in Knoxville for nearly thirty years and hold a master’s degree in Marital and Family Therapy. With more than two decades of experience addressing mood disorders, addictions, and relationship challenges, my therapeutic approach is continually shaped by insights gained from each client’s individual experiences.
Read More I recognize that each person’s background is unique, yet every human experiences hurts and losses. My deepest hope is to support people in finding freedom and peace in all areas of life. Aside from the fundamental models of therapy, I am certified in Exposure and Response Prevention (ERP) and Internal Family Systems (IFS)- each targeting the treatment of OCD and self-defeating patterns. Additionally, the Gottman Method for relationship work and incorporate 12-Step principles when suitable. I share my favorite fidget tools and offer hot tea during sessions. I enjoy creative pursuits such as painting, writing, and knitting- gladly adding these to therapy sessions.

Julianna Delano, LCSW

Clinical Therapist
I am a Licensed Clinical Social Worker dedicated to supporting youth and adolescents in finding healing and confidence. I specialize in working with clients experiencing ADHD, anger management, depression, anxiety, PTSD, and trauma.
Read More I utilize a client-centered approach along with CBT, DBT, family therapy and anger management techniques to help clients strengthen emotional regulation and self-understanding. I offer a safe, compassionate, and empowering space for personal growth, and my goal is to support each client in recognizing their inner strength and create meaningful change.

Mandy Henderson, PMHNP

Psychiatric Mental Health Nurse Practitioner
I’m a psychiatric mental health nurse practitioner who enjoys working with individuals across all ages and life stages, with a special focus on children and adolescents. I treat ADHD, autism spectrum disorders, mood and anxiety disorders, trauma, and behavioral concerns.
Read MoreI believe people thrive when the mind, body, and soul are in harmony. Guided by empathy, acceptance, and compassion, I provide evidence-based care that empowers individuals and families to achieve balance, resilience, and lasting wellness.

Paige Reynolds, LCSW

Clinical Therapist
I am a Licensed Clinical Social Worker with a background in Human Development and Family Studies. I have experience working with clients across the life span with an array of mental health diagnoses and concerns, including trauma, anxiety, depression, grief, life transition challenges, family dynamics/relationships and parenting
Read More My specialty is in working with children/adolescents and their parents as they navigate such pivotal stages of development and life changes, while supporting them in fostering their social/emotional development to live healthy lives. My approach is strength-based, compassionate, and empathetic, utilizing therapeutic frameworks such as Play Therapy, Cognitive Behavioral Therapy (CBT), Trauma-Focused CBT, and Dialectical Behavior Therapy (DBT), which incorporate mindfulness and emotional regulation strategies. I love creating relationships built on trust, empathy, and respect that foster my clients’ growth and confidence in making meaningful changes and meeting life’s milestones.
Headshot of Jared Barnett, PMNHP West Knoxville

Jared Barnett, PMHNP

Psychiatric Mental Health Nurse Practitioner
I am a board certified Psychiatric Mental Health Nurse Practitioner and enjoy working with individuals across the lifespan with a focus on children and adolescents.
Read More. With over 14 years of experience in emergency and crisis settings, I have first-hand experience helping those with trauma, mood disorders, depression, anxiety, and inattention/hyperactivity. My hope is that my patients leave my office knowing that seeking help for their mental well-being is not a weakness but a strength. I believe this can be actualized by forming strong, collaborative patient-provider relationships. As a team, I want to work with my patients to create personalized goals and build treatment plans to help lead more holistic and fulfilling lives.

Memphis mental health IOP

Begin your breakthrough in a structured and supportive small-group environment designed to enhance mental well-being and foster resilience. Family Care Center’s Memphis mental health intensive outpatient program (IOP) offers a comprehensive treatment approach, delivering more intensive care than routine appointments without the constraints of inpatient care.

IOP details 

  • Meet for three hours, four days a week, for five or six weeks  
  • New members are welcomed weekly 
  • Small group sizes, no larger than 10 
  • Programs matched to your individual circumstances to ensure maximum benefit

Please note, this is not a substance abuse program.

Meet the Family Care Center West Knoxville Providers

Clinical Leadership

Peggy Johnson, Clinic Director - Clinical Therapist at West Knoxville, Tennessee

Peggy Johnson, LPC-MHSP

Clinic Director - Clinical Therapist

I am passionate about helping people heal from the pain of their past, cultivate happiness and peace in present, and find hope for the future. I strive to create a safe, non-judgmental, collaborative relationship and am interested in how the past influences our present.

Skyler Dayton, Community Engagement Liaison & Clinic Administrator at West Knoxville, Tennessee

Skyler Dayton

Community Engagement Liaison & Clinic Administrator

I manage the daily operations of our outpatient behavioral health clinic, making sure our team has the tools and support they need to provide compassionate, high-quality care. 

Marie Hsu, Medical Supervisor at West Knoxville, Tennessee

Marie Hsu, PMHNP

Medical Supervisor

We have all been exposed to some sort of trauma in our lives. I do not judge and I embrace diversity.

Psychiatrists & Medication Management Team

Our team of psychiatrists, psychiatric nurse practitioners, and physician assistants work closely with therapists, psychologists, and other specialists to ensure coordinated, comprehensive care.

Rajendra Raman, Psychiatrist at West Knoxville, Tennessee

Rajendra Raman

Psychiatrist

I’m a double board-certified child, adolescent, and adult psychiatrist with over 25 years of experience in providing a holistic approach in the evaluation and treatment of children, adolescents, and adults. 

Krystal Trenchfield, Physician Assistant - TMS Lead at West Knoxville, Tennessee

Krystal Trenchfield, PA-C

Physician Assistant - TMS Lead

My holistic approach integrates psychotherapy, medication management, and various therapies to support your journey to wellness.

Jared Barnett, Psychiatric Mental Health Nurse Practitioner at West Knoxville, Tennessee

Jared Barnett, PMHNP

Psychiatric Mental Health Nurse Practitioner

I am a board certified Psychiatric Mental Health Nurse Practitioner and enjoy working with individuals across the lifespan with a focus on children and adolescents. 

Mandy Henderson, Psychiatric Mental Health Nurse Practitioner at West Knoxville, Tennessee

Mandy Henderson, PMHNP

Psychiatric Mental Health Nurse Practitioner

I’m a psychiatric mental health nurse practitioner who enjoys working with individuals across all ages and life stages, with a special focus on children and adolescents. I treat ADHD, autism spectrum disorders, mood and anxiety disorders, trauma, and behavioral concerns. 

Therapists & Psychologists

Our compassionate therapists and counselors are dedicated to helping you overcome anxiety, depression, relationship challenges, and other emotional struggles.

Julianna Delano, Clinical Therapist at West Knoxville, Tennessee

Julianna Delano, LCSW

Clinical Therapist

I am a Licensed Clinical Social Worker dedicated to supporting youth and adolescents in finding healing and confidence. I specialize in working with clients experiencing ADHD, anger management, depression, anxiety, PTSD, and trauma. 

Tammy Diaz, Clinical Therapist at West Knoxville, Tennessee

Tammy Diaz, LMFT

Clinical Therapist

I have lived in Knoxville for nearly thirty years and hold a master’s degree in Marital and Family Therapy. With more than two decades of experience addressing mood disorders, addictions, and relationship challenges, my therapeutic approach is continually shaped by insights gained from each client’s individual experiences. 

Kim Faucett, Clinical Therapist at West Knoxville, Tennessee

Kim Faucett, LCSW

Clinical Therapist

TBD 

Renata Herrell, Clinical Therapist at West Knoxville, Tennessee

Renata Herrell, LMFT

Clinical Therapist

I have been working as a therapist for 27 years with a wide range of different clients with various problems. 

Elizabeth Nelson, Clinical Therapist at West Knoxville, Tennessee

Elizabeth Nelson, LCSW

Clinical Therapist

I am a licensed clinical social worker with a warm, kind, and intentional approach to healing. I specialize in adult mental health with a concentration on relationship challenges. 

Paige Reynolds, Clinical Therapist at West Knoxville, Tennessee

Paige Reynolds, LCSW

Clinical Therapist

I am a Licensed Clinical Social Worker with a background in Human Development and Family Studies. I have experience working with clients across the life span with an array of mental health diagnoses and concerns, including trauma, anxiety, depression, grief, life transition challenges, family dynamics/relationships, and parenting 

Leah Roylance, Clinical Therapist at West Knoxville, Tennessee

Leah Roylance, LMFT

Clinical Therapist

I bring a balance of humility, confidence, authenticity, and compassion. I look forward to becoming a part of your support team on your journey. 

Cheryl Underwood, Clinical Therapist at West Knoxville, Tennessee

Cheryl Underwood, LPC-MHSP

Clinical Therapist

Cheryl Underwood, LPC-MHSP, provides compassionate, personalized mental health care to individuals across Tennessee. 

Jeffrey Scarbrough, IOP Therapist at West Knoxville, Tennessee

Jeffrey Scarbrough, LMFT

IOP Therapist

I am a licensed therapist in Tennessee with more than 17 years of experience working with teens, adults, couples, and families. I specialize in supporting those facing depression, anxiety, stress, addictions, relationship challenges, and family conflicts. 

Ashley Ross, Psychologist at West Knoxville, Tennessee

Ashley Ross, PhD

Psychologist

Wherever you are in life, you weren’t meant to walk through it alone. It would be an honor to support you as you navigate your journey. 

TMS Technicians & More

You are supported throughout your TMS journey by our compassionate TMS Technicians, who work side-by-side with our psychiatrists to ensure your TMS care has the best possible outcomes.

Tyler Atchley, TMS Technician at West Knoxville, Tennessee

Tyler Atchley

TMS Technician

My passion for health and safety has been the driving force in my career, leading me to become an Interior Firefighter and EMS. 

Shanna Robertson, Specialty Services Lead at West Knoxville, Tennessee

Shanna Robertson

Specialty Services Lead

I am originally from Northern California and have been proud to call Tennessee home for the past three years. 

Get started with care

Taking the first step on your mental health journey is easier than you might think.

We welcome the opportunity to partner with providers for mental health care

Frequently asked questions

Yes, Family Care Center in Knoxville is accepting new patients for therapy, counseling, psychiatry, medication management and TMS (Transcranial Magnetic Stimulation). Our therapists, psychologists, psychiatrists and psychiatric advanced practice providers deliver expert mental health care to support your unique needs. To schedule your first appointment, call us at 888-374-5066 or make an appointment online to get started today.

Family Care Center in Knoxville accepts most major health insurance plans in Tennessee for therapy, psychiatry, medication management and TMS. We also offer flexible self-pay options and accept HSA/FSA accounts. For patients with out-of-network insurance, we provide documentation to help you seek reimbursement.

Our therapists, psychologists, psychiatrists and psychiatric advanced practice providers in Knoxville provide mental health care for individuals of all ages, including children, teens, adults and seniors. We also offer services for families, couples, marriages and groups. Our team includes specialists in child play therapy, child psychiatry and geriatric psychiatry to ensure personalized care for every stage of life.

At Family Care Center in Knoxville, we specialize in evidence-based mental health therapy and counseling services tailored to your individual needs. We offer individual therapy (psychotherapy), couples and marriage counseling, child play therapy, teen therapy and family counseling. Our treatment options include Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Eye Movement Desensitization and Reprocessing (EMDR), neurofeedback, interpersonal psychotherapy (IPT), acceptance and commitment therapy (ACT), psychodynamic therapy and more.

Yes, Family Care Center in Knoxville offers both in-person therapy and psychiatry appointments at our clinics, as well as secure virtual telehealth sessions. Our flexible options ensure you can access professional mental health care, including counseling and medication management, in a way that fits your schedule and preferences. TMS appointments are offered in-person only at each of our convenient Tennessee TMS locations.

At Family Care Center in Knoxville, your first appointment for therapy, psychiatry, counseling or TMS begins with a comprehensive mental health assessment. Our licensed therapists, psychologists, psychiatrists and psychiatric advanced practice providers will work with you to understand your needs and goals, creating a personalized treatment plan tailored to your unique circumstances. Whether you’re seeking therapy for anxiety, depression, or medication management, this session sets the foundation for your mental health care journey.

Most insurance plans accepted in Tennessee

We’re in-network with most Tennessee health insurance plans and accept VA benefits, out-of-network and self-pay patients. 

If you have any concerns or specific questions about Family Care Center insurance coverage, please give us a call at 720-792-9490, and our team will discuss options with you and your family.

Aetna insurance logo
humana military insurance logo
optum serve insurance logo
evernorth insurance logo
geha insurance logo
TRICARE military health insurance logo
tricare 4 u insurance logo
UnitedHealthcare insurance logo
UMR (UnitedHealthcare) insurance logo
Blue Cross Blue Shield of Tennessee insurance logo
U.S. Department of Veterans Affairs logo
cigna insurance logo
medicare insurance logo
optum insurance logo
ascension smart health logo

What our patients say