Family Care Center

West Knoxville Clinic

Existing Patients


New Patients




Behavioral Health Services for Knox County in West Knoxville

Family Care Center’s West Knoxville clinic is located at 1400 Dowell Springs Blvd, Ste 330, Knoxville, TN 37909. 

Our innovative, multidisciplinary team of clinicians at our West Knoxville clinic provides comprehensive, evidence-based care that yields lasting positive results for patients of all ages.

In addition to individual, couples and family therapy, as well as psychiatric services, we are leaders in transcranial magnetic stimulation (TMS), an innovative FDA-approved treatment for depression, obsessive-compulsive disorder and more.

Conditions Treated

At Family Care Center, we believe that individuals can heal from mental health issues, as long as they have the right support, and we’re proud to provide the residents of Parker and the surrounding areas with just that.

Appointments in days, not months

Taking the first step on your mental health journey is easier than you might think.

* Family Care Center is in-network with most major health insurance plans!

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Meet the West Knoxville Clinic Providers

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Michelle Mackey, LPC, LAC

Clinic Director

Skyler Dayton

Clinic Administrator
Searching for help from healthcare providers can be one of the hardest steps to get started with treatment.
Read MoreOnce you make that step, it is my job and goal to make sure you are supported and assisted with anything you may need during that time.
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Elizabeth Nelson


I am a licensed clinical social worker specializing in adult metal health with a concentration on relationship challenges.

Read More

We often find ourselves surviving in this life instead of thriving, experiencing the same patterns time and time again. I utilize a wide range of techniques, but my favored one is teaching adults how to become self-aware. Our time together will consist of you learning to recognize your relational patterns, targeting areas where you feel ‘stuck’ and assisting you with engaging yourself in a compassionate, nonjudgmental way. I am passionate about issues related to trauma, depression, anxiety, postpartum depression, relational discord, self-esteem and family or origin dynamics. I would love to journey with you to discover and love yourself!

Leah Roylance


I bring a balance of humility, confidence, authenticity & compassion. I look forward to becoming a part of your support team on your journey.

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I have had the pleasure of working with individuals, of all ages and diverse backgrounds, for over 24 years in both community mental health and private sector settings
Utilizing a flexible therapeutic style to match the needs of my clients, it is my objective to support individuals in a collaborative nature with personal growth, self-awareness, insight, skill building and empowerment.
I have supported a wide range of client-identified concerns including but not limited to ADHD, depression, anxiety, trauma, family conflict, couples, anger management and interpersonal conflict.
While I enjoy working with all ages, I have a niche with preteens, adolescents, young adults, and families.
Capable of containing a safe space for some of the more challenging topics while also understanding the power of humor and human connection.

Meredith Steed

Clients from all backgrounds, the LGBTQIA+ community, and cultures are welcome in my office. I believe the client should set the pace for counseling.
Read MoreI am a licensed Marriage & Family Therapist. My counseling approach involves empathy, humor, and building a therapeutic alliance. I use family systems theories, such as systemic and strategic, and CBT when working with clients. I believe that the relationships in one’s life play a major role in, and can shape who we are.

Susan Stirewalt

My goal is to treat each person with dignity and respect and help you feel welcome and known.
Read MoreEveryone has a story and a purpose. I find joy walking alongside clients to help them make sense of their past, heal emotionally, and have a renewed sense of strength and competence. I am a Licensed Professional Counselor (LPC-MHSP) and EMDR-trained clinician and specialize in working with trauma, anxiety, ADHD, and depression in adults, children, and teens. When working with children, I utilize play therapy, sand tray, or other expressive modalities to facilitate therapeutic interventions that resonate with their individual personalities.

Marie Hsu

We all have been exposed to some sort of trauma in our lives. I do not judge and I embrace diversity.
Read MoreI specialize in PTSD and have spent decades treating clients with PTSD related to combat and or childhood trauma. I use a holistic and collaborative approach to achieve the treatment goals we come up with mutually.

Krystal Trenchfield

My holistic approach integrates psychotherapy, medication management, and various therapies to support your journey to wellness.
Read MoreLet’s prioritize your mental health together! With specialized care for children, adolescents, and adults, I tailor treatment plans to meet individual needs. My holistic approach integrates psychotherapy, medication management, and various therapies to support your journey to wellness.
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Shay Taylor

Whether you seek healing or transformation, I offer a safe space where you can authentically explore who you are or who you aspire to become.
Read More I specialize in working with children, teens, and adults navigating the complexities of trauma, anxiety, mood, behavioral disorders, OCD, and psychotic-spectrum concerns. I am also trained in a variety of trauma-focused therapeutic interventions and modalities including play therapies. I tailor each session to your unique needs and goals. Here, you are seen, heard, and embraced without judgment.

Most insurance plans accepted

We’re in-network with most health insurance plans and accept VA benefits, out-of-network and self-pay patients. Coverage varies by state.

Proven results with the power to transform lives

At Family Care Center, we believe in practicing compassionate, evidence-based mental health care and measuring the results.

Our results show that over 90% of patients show positive mental health outcomes with our comprehensive care model, significantly better than the national benchmark of 52%.

positive mental health outcomes
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*national benchmark 52%.