When Ellie P.* was first referred to Family Care Center’s mental health Intensive Outpatient Program (IOP) by her primary care doctor, she was incredibly skeptical. She had never tried psychotherapy before, and the idea of being surrounded by strangers, even in a small group setting, was unsettling. Her post-traumatic stress disorder (PTSD) had left her deeply disassociated, paranoid, and unable to trust anyone—including medical professionals.
Overcoming Initial Hesitations
Louise, a psychology technician from Family Care Center, continued reaching out to set up an intake, but Ellie found excuses to avoid following through. She was afraid that sharing too much would lead her back to inpatient treatment, which terrified her. However, Louise’s patience and persistence eventually paid off. “I’m incredibly grateful for that. Her persistence and belief in me finally got me to attend,” Ellie reflected.
Building Connections Through Shared Experiences
Walking into her Family Care Center mental health IOP group on the first day, Ellie was still filled with anxiety. Though her paranoia had lessened since her inpatient stay, she remained hyper-aware of her surroundings. Sitting still was difficult for Ellie, who admits she didn’t process much that first day. But deep down, she knew she had to be there.
Ellie was still scared to open up for the first few weeks, but she observed the progress made by others in the group. “They shared their stories and built trust with one another,” she recalled. “I saw their growth, and it inspired me. Slowly, I started connecting with another woman in the group outside of IOP sessions. Seeing her progress helped me realize I could open up, too.” Ellie found herself inspired by the journey of those around her—if they could do it, so could she.
Embracing the Group Dynamic and Individual Therapy
Although intimidating at first, the group dynamic became an essential part of her healing process. Initially, Ellie was worried that the younger members would find her experiences too intense or that older members would judge her. But over time, she realized that sharing with others and being challenged on her beliefs and assumptions was helping her grow.
In addition to group therapy, her one-on-one sessions with her Family Care Center therapist Shannon provided a space for Ellie to ask personal questions and follow up on what was covered in IOP. “My therapist’s ongoing support helped me process my trauma at my own pace, and having her alongside me made a huge difference,” Ellie shared.
“My therapist’s ongoing support helped me process my trauma at my own pace, and having her alongside me made a huge difference,” – Ellie P., IOP patient
Finding Strength in Connection and Vulnerability
A breakthrough moment came when a fellow group member – an acquaintance she recognized from her community – shared something that deeply resonated with Ellie. The other woman’s courage to be vulnerable pushed Ellie to confront her trauma and be honest about her feelings. That moment unlocked something inside Ellie, and she let the doctors know she was ready to be pushed. “I wanted to heal and was finally ready to do the hard work to get there.”
By the end of the Family Care Center mental health IOP program, Ellie felt like a different person. She had gone from feeling uneasy and timid to recognizing her triggers and using the skills she learned to manage them. While tough days still happen, she now knows how to navigate her emotions without feeling lost.
Reflecting on Growth and Gratitude
Reflecting on her journey, Ellie realizes how much she has grown. She endured trauma from abusive relationships, emotional neglect, and PTSD, but she came out stronger on the other side. “I’m grateful to the Family Care Center providers, who gave me the support and guidance I needed to heal. I was also able to develop an amazing friendship with another patient, someone who I trust 1000% and who I still talk to today. I have a sister for life now.”
Encouragement for Others Considering IOP
Ellie’s advice for anyone hesitant about starting an IOP program is simple: “What do you have to lose? IOP can be life-changing if you’re ready to be honest with yourself and do the work. The doctors and therapists genuinely want you to get better, and you’ll be supported every step of the way.”
She added, “You’ll love yourself for doing the class and feel proud and accomplished afterward. When you embrace the experience, you’ll be shocked by who you become when you’re finished with the program.”
“What do you have to lose? IOP can be life-changing if you’re ready to be honest with yourself and do the work… You’ll love yourself for doing the class and feel proud and accomplished afterward.” – Ellie P., IOP patient
About Family Care Center’s IOP
Family Care Center’s Intensive Outpatient Program (IOP) offers a comprehensive treatment approach, providing more intensive care than routine appointments without the constraints of inpatient care. Plus, it’s covered by most major insurance.
Our compassionate IOP team is committed to guiding you toward better mental health, equipping you with the tools to manage challenges and empowering you to live your life to the fullest.
Want to learn more?
Read Larry’s experience with Family Care Center’s IOP.
*Name has been changed to protect her privacy
