Family Care Center West Knoxville Clinic

Therapy & Psychiatry in Knoxville, TN

Existing Patients

865-371-8573

New Patients

888-374-5066

Fax

865-312-8965

Mental health care near you at Family Care Center Knoxville, TN

Family Care Center’s West Knoxville clinic is located at 1400 Dowell Springs Blvd, Ste 330, Knoxville, TN 37909. Get directions to our clinic in Knoxville, TN.

Our Knoxville, TN clinic offers comprehensive behavioral health care tailored to your specific needs. From therapy and psychiatry to medication management, TMS treatment and more, our multidisciplinary team is here to provide the most effective, individualized outpatient mental health services for everyone in Knoxville and Knox county.

Because we accept most insurance plans, you can find an in-network therapist, psychologist or psychiatrist near you.

Knoxville clinic hours

Monday: 8 a.m. to 5 p.m.

Tuesday: 8 a.m. to 5 p.m.

Wednesday: 8 a.m. to 5 p.m.

Thursday: 8 a.m. to 5 p.m.

Friday: 8 a.m. to 5 p.m.

Saturday: Closed

Sunday: Closed

Therapy & psychiatry services in Knoxville, TN

Family Care Center offers comprehensive behavioral health services for children, teens, adults, couples and families. Our multidisciplinary team includes licensed therapists, psychologists, psychiatrists, psychiatric NPs/PAs and TMS specialists under one roof. Together, they provide personalized mental health care with proven positive results.

Therapy and psychiatry services we offer in Knoxville include:

Schedule a Therapy or Psychiatry Appointment in Knoxville, TN

Mental health conditions we treat in Knoxville

Our team of top-rated therapists, psychiatrists, psychologists and nurse practitioners in Knoxville provide support for a wide range of mental health disorders via in-person and telehealth appointments. Some conditions we treat include:

Schedule an Appointment in Knoxville, TN

Your Knoxville, TN TMS specialists

When therapy and medication aren’t enough, transcranial magnetic stimulation (TMS) can be a life-changing solution. It’s a non-invasive, safe and effective treatment for depression, OCD and more. Plus, it’s covered by most major insurance and is done on an outpatient basis, right here in Knoxville.

Reduce medications and symptoms safely
Covered by most major insurance
No downtime from work or social activities
Approximately 90% see significant improvement in depression

Our TMS experts have completed over 70,000 successful TMS treatments and set the standard for TMS care in Knoxville. Contact us today to see if TMS treatment is appropriate for you.

Meet the Family Care Center West Knoxville Providers

Michelle Mackey, LPC, LAC

Clinic Director

I believe that working with a therapist who is invested to help empower motivation for change can alter the course of a person’s life.

I strive to help clients facilitate change by creating a safe, nonjudgmental space for a person to explore emotions, feelings, life transitions, relationships, as well as mental health and addiction challenges. It takes a lot of courage to take the first step in finding a professional who can and will walk alongside you on your journey until you reach your destination.

Skyler Dayton

Community Engagement Liaison &
Clinic Administrator

Searching for help from healthcare providers can be one of the hardest steps to get started with treatment.

Once you make that step, it is my job and goal to make sure you are supported and assisted with anything you may need during that time.

Ashley Ross, PhD

Psychologist

Wherever you are in life, you weren’t meant to walk through it alone. It would be an honor to support you as you navigate your journey.

Finding the right therapist can be challenging, and it’s crucial to find someone you can connect with and trust. My approach is relational; meaning I strive to create a nonjudgmental space to truly listen and engage with you. I work with a wide range of issues, particularly with women who have experienced damaging relationships, unhealthy eating patterns, or trauma.

Rebecca Yaklic, PsyD

Psychologist

I’ve worked with individuals from a variety of backgrounds and walks of life, and I especially enjoy working with individuals who are experiencing concerns with their mood, anxiety, grief, a history of trauma, and substance use.

I completed my doctorate in clinical psychology at Xavier University and completed my pre-doctoral internship and post-doctoral fellowship at Cherokee Health Systems. My treatment approach combines strategies and concepts from ACT, CBT, and DBT, while emphasizing a client’s autonomy and values. When I’m not at work, you can find me reading a book, snuggling with my cat, Comet, checking out local restaurants, or hiking.

Elizabeth Nelson, LCSW

Clinical Therapist

I am a licensed clinical social worker with a warm, kind, and intentional approach to healing. I specialize in adult mental health with a concentration on relationship challenges.

We can often find ourselves surviving in this life instead of thriving, experiencing the same patterns over again. I utilize a wide range of techniques but my favored one is teaching patients how to be curious about themselves and understand ‘why’ they do what they do. Our time together will consist of you learning to recognize your relational patterns, targeting areas where you feel ‘stuck’, and assisting you with engaging yourself in a compassionate, nonjudgmental way. I am passionate about issues related to trauma, depression, anxiety, postpartum depression, relational discord, self-esteem and family of origin dynamics. I would love to journey with you to discover and love yourself!

Leah Roylance, LMFT

Clinical Therapist

I bring a balance of humility, confidence, authenticity & compassion. I look forward to becoming a part of your support team on your journey.

I have had the pleasure of working with individuals, of all ages and diverse backgrounds, for over 24 years in both community mental health and private sector settings
Utilizing a flexible therapeutic style to match the needs of my clients, it is my objective to support individuals in a collaborative nature with personal growth, self-awareness, insight, skill building and empowerment.
I have supported a wide range of client-identified concerns including but not limited to ADHD, depression, anxiety, trauma, family conflict, couples, anger management and interpersonal conflict.
While I enjoy working with all ages, I have a niche with preteens, adolescents, young adults, and families.
Capable of containing a safe space for some of the more challenging topics while also understanding the power of humor and human connection.

Meredith Steed, LMFT

Clinical Therapist

Clients from all backgrounds, the LGBTQIA+ community, and cultures are welcome in my office. I believe the client should set the pace for counseling.

I am a licensed Marriage & Family Therapist. My counseling approach involves empathy, humor, and building a therapeutic alliance. I use family systems theories, such as systemic and strategic, and CBT when working with clients. I believe that the relationships in one’s life play a major role in, and can shape who we are.

Susan Stirewalt, LPC-MHSP

Clinical Therapist

I am a Licensed Professional Counselor (LPC/MHSP) and EMDR-trained clinician and specialize in working with trauma, anxiety, ADHD, and depression in adults, children, and teens.

When working with children, I utilize play therapy, sand tray, or other expressive modalities to facilitate therapeutic interventions that resonate with their individual personalities. I am also certified in TF-CBT (Trauma-Focused Cognitive Behavioral Therapy), which is a specific modality tailored to help children process traumatic events. I enjoy walking alongside clients of all ages to help them make sense of their past, heal emotionally, and have a renewed sense of strength and competence. Each of us has a story and a purpose, and my goal is to help you feel welcome and known and experience transformational growth.

Marie Hsu, PMHNP

Psychiatric Nurse Practitioner

We all have been exposed to some sort of trauma in our lives. I do not judge and I embrace diversity.

I specialize in PTSD and have spent decades treating clients with PTSD related to combat and or childhood trauma. I use a holistic and collaborative approach to achieve the treatment goals we come up with mutually.

Krystal Trenchfield, PA-C

Physician Assistant

My holistic approach integrates psychotherapy, medication management, and various therapies to support your journey to wellness.

Let’s prioritize your mental health together! With specialized care for children, adolescents, and adults, I tailor treatment plans to meet individual needs. My holistic approach integrates psychotherapy, medication management, and various therapies to support your journey to wellness.

Renata Herrell, LMFT

Clinical Therapist

I have been working as a therapist for 27 years with a wide range of different clients with various problems.

I have empathy with clients and help them work through how life events cause out thoughts, feelings, reactions and choices. I help clients find ways to change and heal. The journey of life can be hard. For some, the start of life was very painful. For others, they met challenges in later years. Sometimes things happen in life when you just lose your way. Each cope with what life brings in a different manner. At times, the way you cope adds to your problems. I am here as a therapist to listen to your story and to go with you to the places in your life that have been most painful, to help you find positive ways to cope, heal and find hope. You are not alone.

Kim Faucett, LCSW

Clinical Therapist

TBD

Tyler Atchley

TMS Technician

My passion for health and safety has been the driving force in my career, leading me to become an Interior Firefighter and EMS.

With experience as both a Pharmacy Technician and a Hyperbaric Technician, I’ve spent the past six years gaining hands-on knowledge across various healthcare roles and always striving to help others. I approach each day with a spirit of positivity, a commitment to continuous learning, and a desire to inspire and uplift those around me.

Kelli Buckner, MA

Medical Assistant

TBD

Briana Whitman

Patient Service Representative

You never know what a smiling face and a little conversation can do for a person. I’m excited offer that here with Family Care Center

I got into healthcare because of the experience and opportunities that come with it. Not knowing that I would soon have years under my belt. I’ve been doing healthcare receptionist work for about 5 plus years now. I can honestly say I enjoy it more and more everyday. From patients making my day, to me having the opportunity to make theirs. It’s really no better feeling.

Tiara Brosan

Patient Service Representative

TBD

Appointments in days, not months

Family Care Center is in-network with most major health insurance plans! Taking the first step on your mental health journey is easier than you might think.

888-374-5066

We welcome the opportunity to partner with providers for mental health care.

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Frequently asked questions

Are you accepting new patients? How do I schedule an appointment?

Yes, Family Care Center in Knoxville is accepting new patients for therapy, counseling, psychiatry, medication management and TMS (Transcranial Magnetic Stimulation). Our therapists, psychologists, psychiatrists and psychiatric advanced practice providers deliver expert mental health care to support your unique needs. To schedule your first appointment, call us at 888-374-5066 or make an appointment online to get started today.

What types of health insurance do you accept? Do you accept self-pay or out-of-network patients?

Family Care Center in Knoxville accepts most major health insurance plans in Tennessee for therapy, psychiatry, medication management and TMS. We also offer flexible self-pay options and accept HSA/FSA accounts. For patients with out-of-network insurance, we provide documentation to help you seek reimbursement.

What ages do you see for therapy, psychiatry and medication management?

Our therapists, psychologists, psychiatrists and psychiatric advanced practice providers in Knoxville provide mental health care for individuals of all ages, including children, teens, adults and seniors. We also offer services for families, couples, marriages and groups. Our team includes specialists in child play therapy, child psychiatry and geriatric psychiatry to ensure personalized care for every stage of life.

What types of therapy and counseling do you offer?

At Family Care Center in Knoxville, we specialize in evidence-based mental health therapy and counseling services tailored to your individual needs. We offer individual therapy (psychotherapy), couples and marriage counseling, child play therapy, teen therapy and family counseling. Our treatment options include Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Eye Movement Desensitization and Reprocessing (EMDR), neurofeedback, interpersonal psychotherapy (IPT), acceptance and commitment therapy (ACT), psychodynamic therapy and more.

Do you offer in-person and virtual appointments?

Yes, Family Care Center in Knoxville offers both in-person therapy and psychiatry appointments at our clinics, as well as secure virtual telehealth sessions. Our flexible options ensure you can access professional mental health care, including counseling and medication management, in a way that fits your schedule and preferences. TMS appointments are offered in-person only at each of our convenient Tennessee TMS locations.

What should I expect during my first appointment?

At Family Care Center in Knoxville, your first appointment for therapy, psychiatry, counseling or TMS begins with a comprehensive mental health assessment. Our licensed therapists, psychologists, psychiatrists and psychiatric advanced practice providers will work with you to understand your needs and goals, creating a personalized treatment plan tailored to your unique circumstances. Whether you’re seeking therapy for anxiety, depression, or medication management, this session sets the foundation for your mental health care journey.

Most insurance plans accepted in Tennessee

We’re in-network with most Tennessee health insurance plans and accept VA benefits, out-of-network and self-pay patients.

If you have any concerns or specific questions about Family Care Center insurance coverage, please give us a call at 720-792-9490, and our team will discuss options with you and your family.

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What Our Patients Say

"I cannot express enough gratitude for the incredible care and support I have received here. I was met with compassion, understanding, and professionalism. The staff is highly knowledgeable and genuinely dedicated to helping their patients heal and grow. My experience has been transformative. They are not only helping me navigate a challenging period in my life but also equipped me with the tools and strategies I need to maintain my mental well-being moving forward. I would highly recommend this facility to anyone seeking compassionate and effective mental health care."

"I am very fortunate to have stumbled across the Family Care Center group at the Sloan's Lake Clinic. Specifically, V. B. and K. H. have taken such good care of me both physically and mentally and I can't thank them enough. This particular office is expertly managed, not to mention the high level of empathy and professionalism from staff and therapists. I have learned a few things about myself in this journey of life and am very appreciative to have the support of Family Care Center. Thank you all!"

Family Care Center is absolutely amazing! They came through when I thought I was totally lost. My therapist and my psychiatrist/medication manager are both amazing and I completely clicked with both of them! I look forward to my weekly and monthly meetings. I’ve been looking for over a year and thought I was never going to find the right fit for me. Fortunately, I was able to find Family Care Center and I can see hope again!"

"My provider is very supportive of my needs and the whole team there is always helpful when any questions or needs arise."

"Family Care Center Interquest office has been supporting me for well over a year. I find the team here kind, knowledgeable and professional. They know what they’re doing and do it extremely well! I will keep coming back!"

"It’s kind of like having an extended family! I really feel cared about and looked after. Thank you to all of the staff for being there for me!"

"Nothing but good experiences so far between my medication management and therapy. The office uses a modern portal that makes scheduling and communication with your providers and office staff easy. Everyone is very friendly and easy to work with."